A unified communication technology platform that allows brands and customer services centres to engage with their customers via various messaging and communication channels such as Facebook Messenger, Whatsapp, Slack, etc. all on a single platform.
ClientProject Omni
IndustryTechnology & Communications
LocationSingapore
TypeGrowth Capital
EBITDA RangeN/A
Previously, contact centres did not have the capability to manage all the different communication channels. However, this technology has allowed communication centres to manage their customer data on a single platform.
